1. Information We Collect
We collect information you provide directly to us, such as:
- Account information (name, email address, password)
- Content you upload (videos, audio files, URLs)
- Payment information (processed securely through third-party providers)
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our AI content generation services
- Process your content and generate social media posts
- Communicate with you about your account and our services
- Process payments and billing
- Analyze usage patterns to improve our platform
- Ensure platform security and prevent fraud
3. Information Sharing
We do not sell your personal information. We may share your information only in these circumstances:
- With your explicit consent
- With trusted service providers who assist in operating our platform
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
4. Data Processing and AI Training
Your uploaded content is processed by our AI systems to generate social media content. We may use anonymized and aggregated data to improve our AI models, but we do not use your personal content to train AI systems that serve other users.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure data centers, and regular security audits. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your information for as long as necessary to provide our services. You can delete your content at any time, and we will remove it from our servers within 30 days. Account information is retained until you close your account.
7. Your Rights
You have the right to:
- Access and download your personal information
- Correct inaccurate information
- Delete your account and associated data
- Opt-out of marketing communications
- Request data portability
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
9. Third-Party Services
Our platform may integrate with third-party services (social media platforms, payment processors, analytics providers). These services have their own privacy policies, and we encourage you to review them.
10. International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
11. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our platform. Your continued use of our service constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: as@epiclootlabs.com